Privacy Policy

Last updated: 01.12.2024

Controller details

CONTROLLER DETAILS – Private employment agency Posrednik Plus – Skopje, with EMBS 7554605

Street „Franjo Kluz“ no. 7/2/5, 1000 Skopje, Macedonia

Contact phone: +389 78 767 252

Contact e-mail: office@posrednik24.com

https://www.facebook.com/posrednik.mk

https://www.instagram.com/posrednik.mk

Contact form on the website https://www.posrednik24.com/contact

Introduction

The private employment agency POSREDNIK PLUS – Skopje is dedicated to protecting the privacy and integrity of the personal data it comes into contact with in the course of its work. This privacy policy document specifies the types of personal data that we receive and collect when you use the website www.posrednik24.com and the services of the private employment agency Posrednik Plus – Skopje, as well as some of the steps we take to protect them.

This privacy policy complies with the Law on Personal Data Protection of the Republic of Macedonia, published in the Official Gazette No. 42 of 16.02.2020.

Important definitions

The privacy policy of Posrednik Plus is based on the terms used in the Law on Personal Data Protection. It should be understandable to the visitors of our website. To make sure that this is really the case, we explain the terms we use.

In this privacy policy we use, among others, the following terms:

Personal data

Personal data is any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is a person whose identity can be established directly or indirectly, in particular on the basis of an identifier such as name and surname, personal identification number, location data, an online identifier, or one or more features specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person.

Data subject

A data subject is an identified or identifiable natural person whose personal data is processed by the controller responsible for the processing of personal data.

Processing of personal data

Processing of personal data is any operation or set of operations performed on personal data or on sets of personal data, whether by automated means or otherwise, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, viewing, use, disclosure by transmission, publication or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing of personal data is the marking of stored personal data with the aim of limiting their processing in the future.

Profiling

Profiling is any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Controller

A controller is a natural or legal person, a state authority, a state body or a legal person established by the state to exercise public powers, an agency or another body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by law, the controller or the specific criteria for its nomination are determined by the same law.

Processor

A processor is a natural or legal person, a state authority, a state body or a legal person established by the state to exercise public powers, an agency or another body which processes personal data on behalf of the controller.

A recipient is a natural or legal person, a state authority, a state body or a legal person established by the state to exercise public powers, an agency or another body to which the personal data are disclosed, whether a third party or not. However, state authorities and state bodies which receive personal data in the framework of a particular inquiry in accordance with the law are not regarded as recipients; the processing of those data by these authorities must comply with the applicable data protection rules according to the purposes of the processing.

Third party

A third party is any natural or legal person, state authority, state body or legal person established by the state to exercise public powers, agency or other body other than the data subject, the controller, the processor and the persons who, under the direct authority of the controller or processor, are authorised to process the data.

Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of will, by a statement or by a clear affirmative action, by which the data subject signifies agreement to the processing of his or her personal data.

Data we collect

We may collect data related to the following categories of persons:

Visitors of POSREDNIK24.com. The portal uses cookies, and you can find more information in our Cookie Policy;
Natural persons who have created a user account and registered on POSREDNIK24.com for the purpose of searching, finding, applying for and getting information about vacancies, and publishing advertisements in certain categories;
Companies that have created a user account and registered on POSREDNIK24.com in order to use the services of the Portal and publish advertisements;
Jobseekers (natural persons) who use the service – Quick application to an advertisement.

How do we collect personal data?

We collect personal data in a variety of ways, including:

Data that the User enters when registering on the Portal;
Data that the User enters when filling out his user profile;
Data that the User discloses and states when communicating through our customer service, through the published e-mail addresses and phone numbers, social media or by mail;
Data about the User when using the Portal, including data he voluntarily leaves in the forms for applying to advertisements and filling out surveys on the Portal;

We process your data for specific, clear and legitimate purposes, to the extent necessary to achieve the purposes of the processing, and we will not process your personal data in a way that is contrary to those purposes.

Categories of data processed

Personal data of natural persons/Jobseekers on the Portal that must be entered when registering and opening a user account, for the purposes of using the services of the Portal – POSREDNIK24.com (e-mail address, first name, last name, phone). Each User can additionally and of their own free will enter data into their Profile/POSREDNIK24 CV relating to additional data such as picture, social media profiles, gender, date of birth, attached CV, interest in positions for which they are seeking work, additional contact data, education, work experience, knowledge of languages and other skills, in order to use them for generating a POSREDNIK24 CV and/or for applying to advertisements of Employers.
Data of Companies/Employers that must be entered when registering and opening a user account, for the purposes of using the services of the Portal – POSREDNIK24.com (e-mail address, name/title, EMBS, telephone, contact person, address, industry);
Data that we collect when communicating with Users who have contacted us for technical or administrative support or cooperation through our customer service;
Data for notifications by electronic means (which are not direct marketing);
Data for marketing and promotions, if you have given consent for the processing (e-mail and/or contact phone);
Data (e-mail) entered through the Contact page.

What data is recorded during a visit

During a visit to our websites, the platform keeps a record/log with the following information for each user:

The time of the visit
The page that is visited and its sub-options
The page from which the visit was referred and, in some cases, the keywords used for that referral
The operating system used and the screen resolution setting
The type of browser and its version
The language used in the browser
The Internet (IP) address from which the site is accessed
The type of device used for access
All records (logs) are kept for the purpose of investigating a security or user problem.

Links to third-party websites and services

The content that the POSREDNIK24.com Portal publishes may contain links to websites and services of third parties that are not covered by this Privacy Policy. We are not responsible for the practices of these third-party websites and services, and we advise you to familiarise yourself with the content of their Privacy Policies.

Legal basis for processing personal data

In accordance with the applicable legislation on the protection of personal data, your personal data may be processed if:

you have given us consent for the processing (Article 10 paragraph 1 indent 1 of the Law on Personal Data Protection), which you have the right to withdraw at any time; or
the processing is necessary for the performance of a contract (Article 10 paragraph 1 indent 2 of the Law on Personal Data Protection) to which you are a party, or in order to take steps at your request prior to entering into the contract; or
the processing is necessary for the purposes of our legitimate interest (Article 10 paragraph 1 indent 6 of the Law on Personal Data Protection), without violating your right to privacy and confidentiality, and we will inform you about the existence of such a legitimate interest in connection with the specific processing;
the processing is necessary to fulfil our legal obligation (Article 10 paragraph 1 indent 3 of the Law on Personal Data Protection).

Consent to the processing of personal data

By using the Portal, natural persons and companies give the Company express consent for the collection and processing of their personal data, which are provided during registration or login for a quick application and are available in their User Profiles and/or through the publication of a CV, application or any other document.

Users give their consent to be contacted electronically as part of the functionality of the system (open job positions, forgotten password, system messages, notifications from the Portal, etc.), through which no sales are made and which are not direct marketing. Users can turn off these options themselves or by writing to the Company.

Employers who are natural persons and Jobseekers can withdraw the given consent at any time without any further explanation by sending a request to the Company’s address for revocation of consent and deactivation and/or deletion of the user account.

By applying to an advertisement or selecting the “active application” option and using the Portal by applying to published advertisements, Jobseekers give express consent to all Employers whose advertisement they have applied to, to access their personal data listed in the User Profile (which, in addition to the data from the mandatory fields, may at the Jobseeker’s wish include other documents, such as a CV, a job application and others) and to process them in the procedure for selecting a candidate to fill the position from the advertisement.

Consent for the collection and processing of personal data in accordance with the provisions of the Law on Personal Data Protection is given exclusively for the purposes of applying to job advertisements, as well as for performing all other activities strictly related to advertising and applying to job advertisements and all other related complementary services that are part of the services offered on the Posrednik24.com portal or by the partner companies providing the requested services, and cannot be used for any other purpose.

The use of the data for any other purpose (copying, transcription, distribution, etc.) without the consent of the Company and the Jobseekers, i.e. the Employers (natural persons), for mass distribution, promotional messages and similar is strictly prohibited. The Company will notify the competent authorities, including, but not limited to, the Public Prosecutor’s Office of the Republic of Macedonia, the Ministry of Internal Affairs and the Personal Data Protection Agency.

Employers are obliged to respect the principles related to the processing of personal data, to take all technical and organisational measures to protect the secrecy and security of the personal data of Jobseekers in accordance with the Law on Personal Data Protection, and to use the personal data only for the purposes of selecting candidates in connection with a published job advertisement in accordance with the applicable laws.

The Company is not responsible for unauthorised disclosure or any unlawful processing of the personal data of Jobseekers by Employers and will not be liable for compensation for material and/or non-material damage that could be caused.

Purposes of processing personal data

We collect personal data for specific and clearly defined purposes, and they are processed in a manner consistent with those purposes and with the Law on Personal Data Protection.

Personal data are processed for providing services and fulfilling contractual obligations, i.e. for access, registration and use of POSREDNIK24.com, through the publication of job advertisements and other services by Employers and other partner companies, and for storing CVs and other user data in the profile database, for their availability, in accordance with the settings selected by the Jobseeker for the purposes of applying to a published advertisement on the Portal.

Transfer of personal data to recipients

We do not share data about you and/or your visit to our Portal with third parties, except in the following cases:

when we engage service providers as processors, who will be obliged to act according to the Company’s instructions and to ensure the protection of the personal data processed while providing those services;
at the request of a court, the police or other authorities and bodies for the exercise of their competences, and only if there is a legal basis for it.

Who has access to your personal data?

In our company, access to your data can only be given to those persons who need that information to enable and provide our services and to fulfil our contractual and legal obligations, and only to the extent necessary to fulfil the purpose of the processing.

The data may be shared with:

Our recruitment partners (with your consent)
Insurance companies
Transport companies
External IT service contractors for maintaining and improving the system, the website and the web application
Banks and other financial institutions
State institutions in accordance with legal requirements

Storage period of collected data

The data we collect are stored in accordance with the law and for the period needed to achieve the purpose of the processing, with retention periods required to fulfil the purpose of the processing – enabling and providing our services and performing concluded contracts.

The calculation of the periods of storage and retention of personal data is based on the following criteria:

our legal or contractual obligations;
the data provided during registration, login or listed in the User Profile, as well as the data provided for marketing purposes, are kept until the consent is withdrawn, i.e. until a request for deletion of data is carried out;
the time required to process the request or objection (if an objection has been submitted).

We need to keep some of your personal data in the archives so that we can respond to any legal proceedings, and for the period prescribed by the applicable laws.

What are your rights as data subjects?

Your rights regarding the processing of personal data are:

the right to be informed about the processing of personal data (the right to be informed for what purposes your data are processed, the categories of personal data processed, the storage period, our legitimate interests, the recipients to whom they are transferred…);
the right of access to personal data (you have the right to receive confirmation of whether your personal data are being processed and, if so, to receive access to the personal data and information about the processing);
the right to rectification of personal data (if you find errors in your personal data or if they are incomplete or incorrect, you can request that we correct the incorrect or complete the incomplete personal data);
the right to erasure of personal data / right to be forgotten (you can request the deletion of the User Profile and of the personal data from the User database);
the right to restriction of processing of personal data (under conditions established by law, you can request a restriction of the processing of your personal data);
the right to object (you have the right at any time, in accordance with the applicable law, to object to the processing of your personal data, as well as to the processing of your personal data for direct marketing purposes);
the right to withdraw consent to the processing of personal data at any time (if you have given consent to the processing of personal data).

The User has access to his User Profile at any time with his password and can change and correct incorrect or complete incomplete personal data, change the privacy settings or deactivate the Profile.

During registration, the User sets his password himself; he must not share it with third parties and bears full responsibility for the secrecy of the password and for the use of the Portal through the access data. The Jobseeker may notify the Company if he suspects unauthorised use of his access data.

For additional information and/or to exercise your rights regarding personal data protection, you can contact our personal data protection officer – Valentina Peshova, licni.podatoci@posrednik24.com

Data subjects can exercise the rights under this Policy by submitting a request to exercise the respective right. The request can be submitted as follows:

electronically to the following e-mail address: office@posrednik24.com
by mail to the address: Franjo Kluz no. 7/2/5, 1000 Skopje

The request to exercise the rights related to personal data protection should contain the following data:

name and surname of the data subject;
contact details for feedback – address, telephone, e-mail address;
the request with a description of the request.

Right to submit a request to the AZLP

If you believe that the way the Company processes your personal data violates the provisions of the Law on Personal Data Protection, you can submit a request to the Personal Data Protection Agency as the supervisory body, in accordance with the Law on Personal Data Protection.

Changes to the privacy policy

By accessing and using POSREDNIK24.com you declare that you agree to this Privacy Policy. The Privacy Policy is subject to regular review and, if necessary, will be amended and supplemented in line with the changes that have occurred and our activities, about which you will be informed. Please visit the Privacy Policy and familiarise yourself with its changes and additions.

Data security

The Company takes all necessary technical and organisational measures to protect personal data from accidental or unlawful destruction, loss, unauthorised disclosure or access, using regular controls and the latest technological mechanisms and achievements in this field, in accordance with the applicable Law on Personal Data Protection and the applicable by-laws.

Every employee is responsible for complying with the internal personal data protection policies of Posrednik Plus, and Posrednik Plus has zero tolerance for cases that could call into question the trust and privacy of clients and the wider public.

Contact details

Private employment agency Posrednik Plus – Skopje

Address: Franjo Kluz no. 7/2/5, 1000 Skopje

E-mail: office@posrednik24.com

Phone: +389 70 383 245

Personal data protection officer: Valentina Peshova

Phone: 070 383 245

E-mail: licni.podatoci@posrednik24.com